The application encountered an unexpected problem.

Unexpected Problem Occurred!

This error has been logged. If this problem persists please contact the web master.

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The following information about the error was automatically captured: 

 • an email was sent to: kevin@superiorstate.net

Detailed error information follows:

Date and Time:         9/3/2025 8:57:16 AM
Machine Name:          SERVEROPTIMA
Process User:          IIS APPPOOL\KnowledgeBase
Remote User:           
Remote Address:        216.73.216.41
Remote Host:           216.73.216.41
URL:                   http://kb.superiorstate.net/UserInfo1.aspx

NET Runtime version:   4.0.30319.42000
Application Domain:    /LM/W3SVC/3/ROOT-1-134013795716994798
Assembly Codebase:     C:/Websites/InstantKB2011/bin/InstantASP.InstantKB.UI.DLL
Assembly Full Name:    InstantASP.InstantKB.UI, Version=2.0.6.0, Culture=neutral, PublicKeyToken=null
Assembly Version:      2.0.6.0
Assembly Build Date:   10/4/2013 4:46:24 PM

Exception Type:        System.NullReferenceException
Exception Message:     Object reference not set to an instance of an object.
Exception Source:      InstantASP.InstantKB.UI
Exception Target Site: Initialize

---- Stack Trace ----
   InstantASP.InstantKB.UI.Controls.ViewUserInfo.Initialize(ctlSkin As Control)
       ViewUserInfo.vb: line 0523, col 13, IL 4767
   InstantASP.Common.UI.Base.SkinControl.OnInit(e As EventArgs)
       (unknown file): N 00274
   InstantASP.InstantKB.UI.Base.SkinControl.OnInit(e As EventArgs)
       SkinControl.vb: line 0045, col 13, IL 0019
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00165
   System.Web.UI.Control.AddedControl(control As Control, index As Int32)
       (unknown file): N 00213
   InstantASP.Common.UI.Base.SkinControl.OnInit(e As EventArgs)
       (unknown file): N 00844
   InstantASP.InstantKB.UI.Base.SkinControl.OnInit(e As EventArgs)
       SkinControl.vb: line 0045, col 13, IL 0019
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00165
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00369
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00369
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00369
   System.Web.UI.Control.InitRecursive(namingContainer As Control)
       (unknown file): N 00369
   System.Web.UI.Page.ProcessRequestMain(includeStagesBeforeAsyncPoint As Boolean, includeStagesAfterAsyncPoint As Boolean)
       (unknown file): N 01597


---- Collections ----

Cookies

    IKB_InstantKBLastVisit        9%2f3%2f2025+8%3a57%3a15+AM
    ASP.NET_SessionId             a3nqf3eq2ygtqi4wo0wsypno
    IKB_CurrentURL                %2fUserInfo1.aspx

ServerVariables

    APPL_MD_PATH                  /LM/W3SVC/3/ROOT
    APPL_PHYSICAL_PATH            C:\Websites\InstantKB2011\
    CONTENT_LENGTH                0
    GATEWAY_INTERFACE             CGI/1.1
    HTTPS                         off
    INSTANCE_ID                   3
    INSTANCE_META_PATH            /LM/W3SVC/3
    LOCAL_ADDR                    64.71.152.197
    PATH_INFO                     /UserInfo1.aspx
    PATH_TRANSLATED               C:\Websites\InstantKB2011\UserInfo1.aspx
    REMOTE_ADDR                   216.73.216.41
    REMOTE_HOST                   216.73.216.41
    REMOTE_PORT                   50106
    REQUEST_METHOD                GET
    SCRIPT_NAME                   /UserInfo1.aspx
    SERVER_NAME                   kb.superiorstate.net
    SERVER_PORT                   80
    SERVER_PORT_SECURE            0
    SERVER_PROTOCOL               HTTP/1.1
    SERVER_SOFTWARE               Microsoft-IIS/10.0
    URL                           /UserInfo1.aspx
    HTTP_CACHE_CONTROL            max-age=259200
    HTTP_CONNECTION               keep-alive
    HTTP_VIA                      1.1 squid-proxy-5b5d847c96-z2l8b (squid/6.10)
    HTTP_ACCEPT                   */*
    HTTP_ACCEPT_ENCODING          gzip, br, zstd, deflate
    HTTP_HOST                     kb.superiorstate.net
    HTTP_USER_AGENT               Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
    HTTP_X_FORWARDED_FOR          10.1.63.191